When Apple released its iPhone 2.0 software earlier this month, CEO Steve Jobs said it would provide the best user experience and the most advanced software platform for a mobile device. However, glitches in the software are leaving users frustrated, with a laundry list of complaints. Apple launched its App Store just before it released the iPhone 3G, which uses the 2.0 software. Users of both the iPhone 3G and the first-generation iPhone upgraded with the 2.0 software can buy and download apps created by third-party developers. Strong Expectations The 2.0 software was also supposed to allow subscribers to Apple's $99-a-year MobileMe service (formerly called .Mac) to seamlessly share e-mail, calendars and contacts between iPhones, PCs and Macs. It was billed as compatible with Microsoft Exchange e-mail servers. Instead, users are reporting crashes, slow synchronizations, and unexpected reboots with both the iPhone software and downloaded applications. Some users have reported sync times of 30 minutes, plus problems with GPS and Bluetooth. Other problems have been screen freezes, long iTunes backup times, and dropped applications. Users have found some relief in deleting and then again downloading applications, but this is a temporary fix because the deleted apps return on the next sync. A more reliable fix has been to update the iPhone directly through the App Store or from iTunes instead of through the iPhone. Update on the Way Relie ...
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