And about a month ago they started throttly p2p bandwidth without sending an email warning of such, which once again violated their ToS because it states you will be informed by email of changes, also limiting bandwidth for any reason is illegal and against the law because they did it without notice and without a valid reason, bittorrent programs are legal software that legal companies use to distribute software, but becuase its used for pirating lots of isp's are throttling bandwidth, aol cuts mine from 515k down to 30k, that is totally illegal they cannot limit the bandwidth i pay for when i use it to download legal software with a legal program, that is the same as calling you a software pirate without any proof and punishing you for it, and also they didn't inform customers that they implemented this practice, and when i phoned about it once again tech support had 0 idea what i was talking about, they had no idea what throttling was or a p2p program or bittorrent and they assumed i had a problem with my modem or line even though i explained that the throttling happens at exactly the same time everyday and stps at the same time at night about 2am, i tried to explain that my connection going from 515k to 30k everyday at the same time and then going back to normal at the same time was most assuredly a case of them throttling my bandwidth, so he didn't understand and opened a ticket, basically passed the buck and said i would be contac ...