»Click here to calculate your site FeedRank Today«
FeedRank, a newly developed algorithm for ranking RSS feeds only on RSSMicro
Click here to learn more
 5/10 Good --- consumerist.com http://consumerist.com/posts/meghannmarco/feed.xml
Tuesday, June 03, 2008 --- 95 days ago http://consumerist.com/tag/debit-cards/?i=5012635&t=wamu-doesnt-understand-the-c
 Reader Todd says that WaMu issued him a provisional credit after he was ripped off by a fake online merchant, but reversed the credit because he didn't supply the bank with "a product description, cancellation policy, and cancellation number." He can't get a cancellation number because the transaction was fraudulent (he never received the item he ordered.) No matter who he talks to, he can't get WaMu to understand that he's been ripped off. We join Todd as he attempts to report the merchant... I disputed the charge. However, the dispute didn’t go through until March 1st. That is because I spent several days trying to get through to WaMu’s debit dispute department. I waited on hold for a total of 8 hours, including one stretch of 4 hours. It wasn’t until I had a customer service supervisor sit on the line with me that I was able to get through to the dispute department. Once I got through, I thought everything would be okay. They sent me a form out, which I immediately sent back. I can send you my copy of the letter I sent them if you would like. They issued me a provisional credit. Since I did not hear anything for three months, and the company is fraudulent and no longer exists, I thought the problem was over. Yesterday, I returned home at 8 pm from vacation to find my checking account was in the negative. I never bounce checks, and was shocked. I looked my account online and found out the original charge had once again been place ... |
|
|
Recent Posts
|
|
|
Facebook Del.icio.us Digg StumbleUpon Reddit Google
Anytime
