This third and last (I promise) in my series on CMDBs in the NOC probably should have been written first. Based on some feedback, I've decided to go back to square one and discuss EMA's (and my own) evolving perception of what a CMDB System is or at least should be in a little more detail - and then look at how the meaning of "CMDB" has itself changed, both within ITIL and within the industry. ...
Anytime
