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 3/10 Fair --- blogs.thoughtworks.com http://feeds.feedburner.com/PlanetTw
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Sunday, July 13, 2008 --- 38 days ago http://feeds.feedburner.com/~r/PlanetTw/~3/334115347/support-functions-careers-i
 There's a rule of thumb that you'd often hear - stick to a growing organisation and you'll grow too. While this is true for billable roles, this often may be complex in case of those skilled in support functions. I was recently reading Saager's post about Versatilists . Now while organizations should be looking to hire Versatilists for all roles, traditionally support functions haven't grown people to the Versatilist standard. I've been thinking about how organizations can encourage employees in internal roles to be Versatilists. Most organizations formally or informally classify employees under role bands. These role bands could be indicative of salary, breadth of impact, prestige in the organization, career positioning, etc. Lets try to name these bands: A (Executive) - Performs a set of functions that are limited to a particular functional area. Over a period of time, people in this role can generalize solutions to certain problems. For example - Recruiters, Administrators, Tech Support Personnel, Employee Relations Personnel, etc B (Specialist/Small Team Leader) - Performs a set of functions at a high degree of specialization and can usually be in an internal consultative role for team-mates. In specific situations, a person in this role can be called upon to be a leader for small teams. C (Generalists/ Large Team Leaders) - Displays exposure across a variety of functions and has the emotional intelligence to lead large teams. In ... |
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