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E-commerce news
8/10 Excellent --- p.moreover.com
http://p.moreover.com/cgi-local/page?c=E-commerce news&o=rss002&client_id=askjee
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Redefining customer service with web 2.0
Thursday, August 07, 2008 --- 28 days ago
http://c.moreover.com/click/here.pl?r1546345783&f=378
-- While traditional communication channels remain, customer service organisations that completely ignore web 2.0 technologies do so to their own detriment, warns Audrey William, senior research manager at consulting firm, Frost and Sullivan. ...
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