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 4/10 Good --- www.tidbits.com http://db.tidbits.com/feeds/tidbits.rss
| Insightful news, reviews, and analysis of the Macintosh and Internet worlds ... |
Monday, June 23, 2008 --- 73 days ago http://db.tidbits.com/article/9663?rss
 Every time I buy a new Mac laptop, I question whether I should purchase AppleCare to extend the warranty from one year to three years. My MacBook Pro cost $2,800 (with tax and shipping) in November 2006, so laying out another $300 for AppleCare - well, frankly, it hurt. (For more on the purchase, and how it stacked up to previous PowerBooks I've owned, see " More Bang, Less Bucks for my MacBook Pro " 2006-11-20.) However, I've found that almost every laptop I've owned has needed some sort of after-warranty work done, so I've ordered AppleCare for every one. True to my history, AppleCare has come through on this laptop, too. Recently I'd noticed that the battery (the original one that came with the computer) was delivering only about an hour of performance per charge. That seemed low even under constant use, and after reading a post on MacUser about a similar issue I resolved to call Apple. First, of course, I prepared for the call. I jotted down the battery's serial number (so I wouldn't have to extricate the battery from the computer while I was on the call). I had previously reset the laptop's System Management Controller (SMC) while troubleshooting the low charge, and run the latest version of coconutBattery , a freeware (donations encouraged) application that pulls status information from your battery; it informed me that the battery's current capacity was less than half of the original capacity. I also do my best to discharg ... |
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