Balmes, Geoffrey | E-Mail Advisors | 17 September 2008 | Cutter IT Journal Service-oriented architecture (SOA) looks and sounds very technical. The word "architecture" certainly makes it sound technical, and the fact that it is "service-oriented" makes it sound even more mysterious. So, it is no wonder that SOA is viewed as an IT-driven initiative. http://www.cutter.com/content/itjournal/fulltext/advisor/2008/itj080917.html ...