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 6/10 Very Good --- gawker.com http://gawker.com/tag/top/index.xml
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Wednesday, June 11, 2008 --- 88 days ago http://gawker.com/tag/frank-bruni/?i=395856&t=how-not-to-charm-a-restaurant-crit
 Frank Bruni is pissed! The New York Times' omnipotent restaurant critic (pictured) today reviews a new Tribeca restaurant named Ago, which is owned in part by actor Robert De Niro. And Bruni's experience there is proof for the entire restaurant business that no matter how popular, expensive, or exclusive your place is, it is still quite possible to receive a terrible review if you act like an idiot. Please: Learn some lessons from Ago's fiasco. Here is what not to do when your restaurant is being reviewed: #1: Be late with the reviewer's reservation. He returned at 9:02 with something less than disaster relief. Our table, he said, should be ready in 10 minutes. Never mind that we'd been told at 8:45 that we had five minutes to go. Never mind that Ago has some 110 seats, giving it more flexibility than many restaurants have. We waited. And waited. One of the hostesses finally fetched us at 9:22. I'll do the math: that's 52 minutes after our reservation. #2: Spill wine on the reviewer or his friends. I'm talking about the "Poseidon Adventure" of wine spills. Shelley Winters could have done the backstroke in it. I'm not sure how the bartender set it in motion, and neither was he. He kept marveling at its fury and aftermath: my friend's wine-splashed chin, her wine-soaked skirt, her wine-sopped entirety. #3: Put the reviewer at the worst table in the house. She led us to a round table little bigger than a bike wheel. When our four ap ... |
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